• Privacy Policy



    Our Commitment to You

    DeskGenie is committed to making your experience satisfying and safe.  Protecting the privacy of our users is one of our primary concerns.


    By clicking the Send button, you agree you are providing an electronic signature expressly authorizing DeskGenie to contact you at any telephone number or email address you entered, so we can assist you with your request. This authorization overrides any previous registrations on a federal or state Do Not Call registry or any internal DeskGenie privacy or solicitation preference you have previously expressed. You agree that DeskGenie may use automatic telephone dialing systems in connection with calls made to any telephone number you entered, even if the telephone number is assigned to a cellular telephone service or other service for which the called party is charged.


    When you request DeskGenie’s online services, the information you provide to us is used only to provide our Virtual Assistant Services, to deliver email notifications to you (or to people you designate as your recipients), and from time to time, to validate your identity. Although a certain limited amount of information is required for us to be able to serve you, our data collection policies otherwise allow you to choose how much information you provide to us. The information you provide will be shared ONLY with our network of independent professional Virtual Assistants and organizations that can assist you in the process of getting services from us.

    By visiting DeskGenie.us, you accept the policies set forth in this Privacy Policy.


    The Information We Collect

    The information we collect allows us to provide you with the services we offer. We ask you to provide information about yourself and your business such as your name, email address, contact phone number and other personal information so that our Management Team can assist you. Information collected online is typically defined as being either Anonymous or Personally Identifiable:

    Anonymous (or Technical) Information means information that we can’t identify with a specific individual. For instance, we know that thousands of people have visited privacy policy page, but we do not necessarily know their names, their business or their email addresses. Also, some of our pages collect technical information about our session (such as browser type, ISP, referring/exit pages, platform type, date/time stamp, number of clicks, domain name and country/state). This information may be used to analyze trends, administer our website and track usage of our website. What we collect from interactions such as constitutes “anonymous information.” Visiting DeskGenie.us website will also cause DeskGenie.us cookie to be issued. This cookie allows DeskGenie to gather such anonymous or technical information.


    Personally Identifiable Information means information that tells us something specific about an individual, such as their name, email address or phone number. We need this type of information to provide the personalized services that you have requested, specifically, we need this type of information to allow our team to contact you. We hope that many of our clients, you will find it beneficial to provide Personally Identifiable Information to DeskGenie.us so that we may provide our valuable services to you. Again, this type of information will be shared ONLY to our team and related professionals who can assist you.


    Third Party Advertisers

    We allow outside companies to advertise on certain sections of our website. We select product and service providers that are responsible and afford privacy protections to their customers. These third party serve their ads from their own websites, independently of DeskGenie.us. Such as, they may use cookies or request personal information from you, or they may share an anonymous information about your visit with third parties. Please be aware that any such third parties would be responsible for the practices employed by websites linked to or from our website, nor the information or content contained in such sites, and we may not be held liable in the event they violate their own or our privacy policy. DeskGenie may receive fees from third party affiliates for marketing services. In the course of service ads to this site, a third-party advertiser may place or recognize a unique “cookie” on your browser.


    Information Distribution

    If you are providing us Personally Identifiable Information, it will be used within DeskGenie’s system to deliver our services. DeskGenie will not share, rent or sell your information to third parties without your permission other than to DeskGenie’s organization that will assist you in getting your Virtual Assistant. Notwithstanding the foregoing, DeskGenie may disclose Personally Identifiable Information if we believe we are required to do so by law, regulation, subpoena, court order or other governmental authority.

    DeskGenie offers you’re the ability to control the email and other communications we make to you. It is our intention to give you as much control over our relationship as possible. When you submit an application for our services, you consent to receive communications by email, phone, text message, fax, and chat about that service from DeskGenie. However, DeskGenie gives you’re the opportunity to unsubscribe from such communications from us. Clear directions for doing so will appear in the email messages we send to you.

    Before consenting to receive email from third parties, you should read their privacy policy and terms of use, if applicable; to make sure you are comfortable dealing with that company. DeskGenie cannot make representations or commitments on behalf of other companies. All email from DeskGenie affiliates who gain your permission to send you commercial email will include an opportunity to opt out of future communications. DeskGenie reserves the right to send one-time registration confirmation email to its customers to inform them of service changes or issues with the Privacy Policy or Terms and Conditions of Use.


    Security Procedures

    DeskGenie operates secure data networks protected by industry standard firewall and protected systems as well as physical protections and managerial safeguards. Our security and privacy policies and other safeguards are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the information provided by our customers.


    Policy Change

    If we alter our privacy policy, any changes will be posted on this page of our site so that you are informed of the information we collect about you, how we use it, and the circumstances under which we may disclose it. Please check back from time to time to ensure you are aware of our current privacy policy.

    Privacy Policy
    Terms and Conditions
    United States of America:
    719 W Abram St, Arlington, TX 76013
    Phone: (817) 209 7001
    Email: info@deskgenie.us
    At DeskGenie, we hire Philippines-based, detail-oriented people who strive to provide our clients with the best assistance on the planet. All Virtual Assistants go through a rigorous, multi-step vetting process that tests everything from their communication and tech skills to their creativity and resourcefulness. Many applies, but only the suited ones get to call themselves Desk Genie.
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