Our Commitment to You
DeskGenie is committed to making your experience satisfying and safe. Protecting the privacy of our users is one of our primary concerns.
By clicking the Send button, you agree you are providing an electronic signature expressly authorizing DeskGenie to contact you at any telephone number or email address you entered, so we can assist you with your request. This authorization overrides any previous registrations on a federal or state Do Not Call registry or any internal DeskGenie privacy or solicitation preference you have previously expressed. You agree that DeskGenie may use automatic telephone dialing systems in connection with calls made to any telephone number you entered, even if the telephone number is assigned to a cellular telephone service or other service for which the called party is charged.
When you request DeskGenie’s online services, the information you provide to us is used only to provide our Virtual Assistant Services, to deliver email notifications to you (or to people you designate as your recipients), and from time to time, to validate your identity. Although a certain limited amount of information is required for us to be able to serve you, our data collection policies otherwise allow you to choose how much information you provide to us. The information you provide will be shared ONLY with our network of independent professional Virtual Assistants and organizations that can assist you in the process of getting services from us.
The Information We Collect
The information we collect allows us to provide you with the services we offer. We ask you to provide information about yourself and your business such as your name, email address, contact phone number and other personal information so that our Management Team can assist you. Information collected online is typically defined as being either Anonymous or Personally Identifiable:
Personally Identifiable Information means information that tells us something specific about an individual, such as their name, email address or phone number. We need this type of information to provide the personalized services that you have requested, specifically, we need this type of information to allow our team to contact you. We hope that many of our clients, you will find it beneficial to provide Personally Identifiable Information to DeskGenie.us so that we may provide our valuable services to you. Again, this type of information will be shared ONLY to our team and related professionals who can assist you.
Third Party Advertisers
If you are providing us Personally Identifiable Information, it will be used within DeskGenie’s system to deliver our services. DeskGenie will not share, rent or sell your information to third parties without your permission other than to DeskGenie’s organization that will assist you in getting your Virtual Assistant. Notwithstanding the foregoing, DeskGenie may disclose Personally Identifiable Information if we believe we are required to do so by law, regulation, subpoena, court order or other governmental authority.
DeskGenie offers you’re the ability to control the email and other communications we make to you. It is our intention to give you as much control over our relationship as possible. When you submit an application for our services, you consent to receive communications by email, phone, text message, fax, and chat about that service from DeskGenie. However, DeskGenie gives you’re the opportunity to unsubscribe from such communications from us. Clear directions for doing so will appear in the email messages we send to you.
DeskGenie operates secure data networks protected by industry standard firewall and protected systems as well as physical protections and managerial safeguards. Our security and privacy policies and other safeguards are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the information provided by our customers.